// FAQ

Find the answers to your questions about the Trackap solution.

Module - All the answers
Application - All the answers
General - Practical questions
Privacy policy
Instructions - Understanding assembly

Module - All the answers

Where can I find my QR code?
How do I pair my tracker with my app?
How do I install the tracker?
Is my tracker still powered?
Why does my tracer display 0V?

Application - All the answers

Why do I pay a subscription fee?
How can I renew my subscription?
How are my bank details handled when I renew my subscription?
What is maintenance based on?
What happens when flight mode is activated?

Practical questions

Where should I store my bike?
I won't be using my bike for a long time. What should I do with the battery?
What's the best lock for bicycles?
I have a tracker, do I still need an anti-theft device?
Can I install my tracker on my own?

Privacy policy

Do sensitive data leave the European Union?
Do you return usage data?
How secure is my data?
Who has access to my data?
Where and by whom is my data stored?

Instructions - Understanding assembly

Decathlon R500E Copy

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Decathlon R500E

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

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Ebikelabs

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INNKR

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Ananda

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Matra

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Gitane

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Shimano STEPS

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Bafang

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Moustache Bikes

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Bosch

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